GENERAL EVENT INFORMATION
CHALLENGE 25
Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport, driver’s licence and any photographic ID that carries the
PASS logo. Photocopies are not acceptable. For those lucky to look younger than 25, in accordance with our Challenge 25 policy, our bar staff will also be required to check ID at point of sale, so please take this as a compliment as there are those of us who miss being asked. Thank you for your understanding and we hope you enjoy Connected Festival 2020 responsibly.
TICKET ENQUIRIES
Gates officially open at 12:00 (Midday) on Saturday 18TH SEPTEMBER 2021. All visitors will need a VALID TICKET & suitable ID (CLICK HERE) to enter the event. Failure to present both will result
in no admission to the event and removal from site. Last entry to the event is 18:00. No entry will be permitted after this time. To answer some of your more Frequently Asked Questions, please check out our FAQ Section by CLICKING HERE For all customer enquiries, please drop us an email via info@connected-events.co.uk or write to us at the following address
ENTRY CONDITIONS
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MEDIA & PRESS ENQUIRIES
For any and all media and press enquiries regarding Connected Festival 2021 or to sign up to our press mailing list, please send get in touch via ;press@connected-events.co.uk
For businesses interested in sponsorship, brand activation enquiries and advertising, please email commercial@connected-events.co.uk.
PLEASE NOTE, THESE ARE NOT CUSTOMER SERVICE EMAILS & ALL CUSTOMER SERVICE ENQUIRIES SHOULD BE SENT TO info@connected-events.co.uk.
BLUE BADGE & ACCESSIBILITY
Free ticket for a carer/personal assistant (Helping Hand)
Connected Festival are able to provide a free ticket for a personal assistant to disabled ticket holders
who would be unable to attend otherwise, or whose experience would be greatly impaired without their presence. To apply for a Helping Hand ticket, please follow the instructions within this section.
COVID INFORMATION
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TRAVEL TO CONNECTED
BY CAR
There will be a car park, advance purchase tickets for the limited space are now available: CLICK HERE Getting dropped off by friends and family? We will have a
dedicated pick-up/drop-off point at our on-site transport hub!
Once you reach the site you will be directed by our traffic management team. This area will be monitored by security at all times. Please remember if you do live locally there will be no pedestrian access to site so this is a great way to get to us safely!
BIG GREEN COACH
We’ve teamed up with Big Green Coach for 2021 to offer dedicated coaches direct to Lydd Airport from locations across the country. Day returns on Saturday and Sunday are available from
20 locations including:
BASILDON | BRIGHTON | BROADSTAIRS
CANTERBURY | CHELMSFORD | CHICHESTER
DARTFORD | DOVER | EASTBOURNE
FOLKESTONE | HASTINGS |IPSWICH
LONDON CROYDON | LONDON VICTORIA
MAIDSTONE | MARGATE | RAMSGATE
ROMFORD | SOUTHEND | MORE TBC
Heading to Connected Festival by coach takes the stress out of travelling avoids any unwanted dramas and means the Connected experience starts as soon as your journey does. Our coaches arrive right on time for the event opening so you don’t miss any of the action.
CLICK HERE TO BOOK NOW!!!
BY SHUTTLE BUS
The Connected Shuttle Buses are back! We will be operating shuttles on a continuious loop all day between our Lydd Airport Festival site and the following destinations:
Ashford International Lydd Village Romney Marsh Rye Our local shuttles again take the stress out of travelling to Connected and ensure you can safely get to and from site. Shuttles start from 11:00 and run until 17:00 to get you to site and restart at 21:00 through until 01:00 to get you back safely. If you do live locally there will be no pedestrian access to site so this is a great way to get to us safely! CLICK HERE TO BOOK NOW!!!
BY TAXI
We also have a dedicated taxi rank which is easily accessible, with pre bookings available via our exclusive taxi firm (insert name). All Ubers and private minibuses will also be permitted to operate
within this area. If you are booking a private minibus please contact us via travel@connected-events.co.uk as they will need pre authorisation to come onto site. Private minibuses wishing to park will be subject to parking charges.
BY TRAIN
Information coming soon.
ON FOOT
Pedestrian Access to site is limited. A shuttle bus will be available to pick up and drop off Connected Customers at the local Lydd Bus Stop.
